Legal notice

Terms of Service & Legal Policy

Welcome to ZiVA ("we," "our," or "us"). By accessing or making a purchase from [link] you agree to be bound by the following terms, conditions, and policies. Please read them carefully before using our website or placing an order.

1. General Overview & Acceptance

Agreement: This website is operated by ZiVA. Throughout the site, the terms "we," "us," and "our" refer to ZiVA. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.
Updates: We reserve the right to update, change, or replace any part of these terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

Eligibility: By using this site, you represent that you are at least the age of majority in your state or province of residence.
Accuracy of Information: We strive to ensure that all product descriptions (such as our high-quality plastic portable juicer blenders, gradient water bottle sets, and rolling storage baskets), pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Products, Pricing, and Fulfillment

Product Descriptions: We make every effort to display as accurately as possible the colors, materials, and images of our products. We cannot guarantee that your computer monitor's display of any color will be completely accurate. All product specifications are subject to change without notice.
Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
Order Fulfillment & Shipping: Orders are processed and dispatched within 1 business day, with an estimated delivery timeframe of 3 to 5 business days. Free shipping is automatically applied to orders that meet our specified promotional thresholds, while standard delivery fees apply to smaller carts.

4. Returns, Refunds, and Exchanges

Eligibility Window: We want you to be completely satisfied with your purchase. If you need to make a return, please contact our support team within the designated return window from your delivery date.
Item Condition: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

5. Privacy & Data Protection

Data Collection: When you purchase something from our store, we collect personal information you give us such as your name, address, and email address to process and fulfill your orders.
Consent: When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only. We do not sell or misuse your personal data.

6. Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall ZiVA, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our service or any products procured using the service.